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Searching for contacts

This process is useful for efficiently finding specific contacts within Mautic using various search operators and commands. For example, you can quickly locate contacts that match certain criteria, such as those who have read a specific email or belong to a particular segment.

Steps

  1. Log in to your Mautic account.
  2. Navigate to the 'Contacts' page from the main menu.
  3. Enter your search query in the search bar at the top of the Contacts page.
    • Use the plus sign (+) to find the exact term. For example, +admin will find 'admin' but not 'administrator'.
    • Use the exclamation mark (!) to exclude terms. For example, !lead will exclude results containing 'lead'.
    • Use double quotes (" ") to search for an exact phrase. For example, "John Doe" will find contacts with that exact name.
    • Use parentheses ( ) to group parts of your search. For example, (email OR social) will find results containing either 'email' or 'social'.
    • Use OR to include results for either of multiple terms. For example, email OR social.
    • Use the percent sign (%) as a wildcard. For example, %technologies% will find any contacts with 'technologies' in their company name.
  4. Utilize specific search commands to refine your search:
    • is:anonymous to find anonymous contacts.
    • is:unowned to find contacts without an owner.
    • is:mine to find contacts assigned to you.
    • email:* to find contacts with any email address.
    • segment:[segment_alias] to find contacts in a specific segment.
    • name!" to exclude contacts with a specific name.
    • company:* to find contacts with any company name.
    • company_id:* to find contacts with any company ID.
    • owner:* to find contacts with any owner.
    • ip:* to find contacts with any IP address.
    • ids:ID1,ID2 to find contacts with specific IDs.
    • common:(segment_alias) to find contacts common to a segment.
    • tag:* to find contacts with any tag.
    • stage:* to find contacts at any stage.
    • email_sent:EMAIL_ID to find contacts who were sent a specific email.
    • email_read:EMAIL_ID to find contacts who read a specific email.
    • email_queued:EMAIL_ID to find contacts with a specific email queued.
    • email_pending:EMAIL_ID to find contacts with a specific email pending.
  5. Press Enter to execute the search.

Success

You can search for values ​​beyond contact name, such as the name of a company in part of the email.

Results

List of contacts matching the search criteria.

To see all search commands, read How-To: Mautic - Search operators and filters.

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