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Test the standard preference center

When a contact unsubscribes, Mautic can show them a standard preference center page.

Note

This page uses the system's default language, so you can't have different translated versions out of the box. Because of this limitation, we commonly set the default language to English, as many of our international clients serve regions where English is at least a second language.

This process walks you through testing this standard page to make sure it appears correctly.

Requirements

  • The preference center feature must be activated in the Mautic settings.

Step-by-step guide

  1. Navigate to the Contacts page.
  2. Create a new contact using your own work email address. This will be your test profile.
  3. Go to the Segments page and click New to create a test segment. You only need to give it a name and then save it.
  4. Return to the Contacts list and find your test contact.
  5. Check the box next to the contact's name. A bulk actions toolbar will appear at the top of the list.
  6. Click the Change Segments button in the toolbar.
  7. In the pop-up window, use the Add to segment(s) field to search for the segment you just created. Select it from the results, and then click Save.
  8. Head over to Channels > Emails and click the New button, then choose New Segment Email.
  9. Select a template that you know contains the unsubscribe link token ({unsubscribe_url}).
  10. Click Builder to open the email editor and visually confirm the unsubscribe token is present.
  11. Close the builder, then fill out all the required information, such as the Subject.
  12. In the Contact segment field, select your test segment.
  13. Leave the Preference center page field empty. This is what tells Mautic to use the standard page.
  14. Click Save & Close.
  15. On the email's detail page, click the Send button and follow the on-screen instructions to finalize.
  16. Check your inbox for the email and click the unsubscribe link.

How do I know if I executed this process correctly?

  • You are taken to the standard preference center page.
  • The page is displayed in the system's default language.
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