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DevOps Service tiers

To be able to provide the best DevOps solution for your applications, we divided our offering into different tiers, each with their own characteristics.
See managed operations on our website for additional context and information.

A Platform DevOps subscription is what gives you access to the Platform and its development tooling. You need one to work on the Platform, on both a shared and a dedicated development server. See DevOps Feature set for everything a subscription includes.

Overview

features FREE Pro Enterprise
GENERAL
number of seats 2 7 Unlimited
number of projects 12 42 unlimited2
number of environments per project 3 unlimited1 unlimited1
Shared development server included Yes, if you get a production server with us Yes, if you get a production server with us Needs dedicated development server
disk space for artifacts Fair use Fair use Fair use1
CI minutes Fair use Fair use Fair use1
SLA
uptime guarantee on Platform 99.90% 99.90% 99.90%
Platform functionalities 09:00 to 18:00 CET/CEST 09:00 to 18:00 CET/CEST 09:00 to 18:00 CET/CEST

Adding seats and projects

Seats and projects are the two things a tier limits. Both can be extended on an existing subscription.

Extra seats. A seat is a named user with access to the Platform for your projects, shared across every project on your subscription. FREE includes 2 and Pro includes 7. Beyond that, additional named seats can be added one at a time. Enterprise includes unlimited seats, so it never needs this.

Extra projects. FREE includes up to 1 project and Pro up to 4. Additional project slots can be added one at a time. Enterprise includes unlimited projects.

Which projects count towards your quota

Every project you can change yourself in the Platform counts. In practice that means:

  • Every Mautic Pro and Mautic Enterprise project
  • Every Drupal Cloud project

These do not count towards your quota:

  • Mautic Essentials projects
  • AI projects
  • CDP and Personalization projects

A project slot covers your work on the Platform. Every project still needs production hosting for its live environments.

Enterprise tier

Our Pro tier doesn't meet your requirements on certain aspects?
No problem! We have the enterprise tier that can be tailor-made to your needs.

Contact us so we can understand what you're looking for, so we can provided the best offer.


Footnotes

  1. See our fair use policy on what we see as fair usage of resources.
  2. This is the limit of number of projects. Every project still requires hosting for production environments.