Filtering by contact field within campaigns¶
Note
Type of event: Condition
Event name: Contact field value
When adding this event, the following fields are available for customization:
- Contact field (select)
- Value
- Operator
Value limitations¶
Variations were tested for a condition based on contacts' zipcode:
- No support for
AND/ORoperators (e.g.3600 OR 3900) - No support for separating possible values with commas (e.g.
2000, 2040, 2070) - Only a single value is supported (e.g.
9000)
Test details
Failure
Test 1 (operators)¶
- Contact field: Zipcode
- Value: 3600 OR 3900
- Operator: equals
Never matches any results.
Failure
Test 2 (comma-separated values)¶
- Contact field: Zipcode
- Value: 3600 OR 3900
- Operator: equals
Never matches any results.
Success
Test 3 (single value)¶
- Contact field: Zipcode
- Value: 3600 OR 3900
- Operator: equals
Works as expected.
Note
What happens if I try anyway? The condition will never be validated, always unmatching thus useless. While search strings support operators, for example, that’s not the case for campaign conditions.